Frequently Asked Questions (FAQs) – Wayuu Bags and More
What are Wayuu bags made of, and how should I care for them?
Wayuu bags are handwoven with high-quality acrylic threads, making them durable and lightweight. To keep your bag looking great:
- Hand wash with gentle soap.
- Lay flat to dry to maintain its shape.
Avoid machine washing, as it can damage the tassels and drawstrings.
Where can I buy Wayuu bags?
Our beautiful Wayuu bags are available exclusively online at Colombian Artesanies. We ship worldwide so you can shop from anywhere!
Do you ship internationally?
Yes! We offer worldwide shipping via FedEx. Whether you’re in Europe, South America, or anywhere else, you can enjoy our stunning Wayuu bags delivered right to your doorstep.
How much does shipping cost?
You can calculate shipping costs during checkout by entering your address.
Will I be charged VAT or customs fees?
If you’re located in Europe or South America, additional customs fees or VAT may apply. Please check with your local customs office for details before placing your order.
Can I customize my Wayuu bag?
While we don’t offer customization for most orders, we’re happy to consider custom designs. Please note:
- Custom orders require approximately 30% additional cost, which is fully paid to the artisan for their extra labor and effort.
- This option is typically available for wholesale orders.
If you’re interested, feel free to contact us, and we’ll discuss the possibilities with the artisan team!
Do you sell wholesale Wayuu bags?
Absolutely! Wholesale options are available for retailers or events. Just fill out our Wholesale Wayuu form, and we’ll get back to you with more details.
What is your return policy?
We want you to love your Wayuu bag! If you’re not satisfied, returns are accepted within 30 days of purchase. You can check our full return policy for more information.
How do I return a product?
- If you placed your order within the last 20 days, you can either return it yourself or request a return label for $35 USD.
- Just email us at info@colombianartesanies.com with your order number to start the process.
How does Colombian Artesanies support Wayuu artisans?
We’re committed to supporting the talented Wayuu community:
- Fair trade prices – We pay artisans 25-30% more than market rates.
- Long-term relationships – We’ve collaborated with the same artisans for over eight years, creating sustainable economic opportunities.
When you purchase a Wayuu bag from Colombian Artesanies, you’re directly helping preserve the rich cultural heritage of the Wayuu people.