Privacy Policy
USER INFORMATION
COLOMBIAN ARTESANIES informs you that, according to the provisions of General Regulation (EU) 2016/679, on data protection (GDPR), and Organic Law 3/2018, on data protection and guarantee of digital rights (LOPDGDD), we will process your data as reflected in this Privacy Policy.
In this Privacy Policy, we describe how we collect your personal data, why we collect it, what we do with it, who we share it with, how we protect it, and your options regarding the processing of your personal data.
This Policy applies to the processing of your personal data collected by the company for the provision of its services. If you fill out any of our forms, you must previously accept the conditions of this Policy, and we will keep a record of that acceptance.
RESPONSIBLE FOR DATA PROCESSING The entity responsible for the processing of data collected on this website is:
Corporate Name: COLOMBIAN ARTESANIES Commercial Name: COLOMBIAN ARTESANIES Tax Identification Number (NIT): 11127718738 Address: Cra 3 #16-52, Cartago, Colombia, Phone: +57 3226741533 Email: colombianartesanies@gmail.com
PURPOSE, LEGITIMACY, AND STORAGE We collect and process your personal data through the forms found on our website:
Contact us
Purpose: To respond to your information requests, attend to your requests, and answer your queries or doubts / Send you advertising communications if authorized. Legitimacy: The processing is based on unequivocal consent upon completion, acceptance, and submission of the form and, if applicable, checking the corresponding box. Storage: Your data will be kept in our databases for a maximum period of 6 months, in case there has been no prior contact activity, and for sending communications until you withdraw your consent. Subscription / Join the newsletter
Purpose: To send you information about our offers, promotions, and other news about our services and products. Legitimacy: The processing is based on unequivocal consent granted by the user when subscribing or joining the newsletter. Storage: The data will be kept as long as the User does not object to its processing or revoke the consent granted for this purpose. Product purchase
Purpose: To manage the purchase of our products / Send you advertising communications if authorized. Legitimacy: The processing is based on the execution of a sales contract for products and, in the consent for sending communications. Storage: The data will be kept for the duration of the contractual relationship and until you withdraw your consent. Create a new customer account
Purpose: To process your request for registration as a new customer / Send you advertising communications if authorized. Legitimacy: The processing is based on the unequivocal consent granted by the user when registering as such and, if applicable, checking the box. Storage: The data will be kept until you request to unsubscribe as a customer or withdraw your consent.
TYPES OF DATA COLLECTED The types of data requested are:
Identification and contact details. Banking data. We also automatically collect data about your visit to our website, as described in the cookie policy.
COLOMBIAN ARTESANIES does not collect data considered particularly sensitive, such as: race or ethnic origin, political opinions or religious or philosophical beliefs, union membership, health, sexual activity, or sexual orientation, biometric or genetic data.
It is the responsibility of each user to provide data that is true, accurate, complete, and up-to-date, and they will be solely responsible for any direct or indirect damage or harm that may arise as a result of non-compliance with this obligation.
The user guarantees that the provided data are true, accurate, complete, and up-to-date, being responsible for any direct or indirect damage or harm that may arise as a result of non-compliance with this obligation. In case the user provides third-party data, they declare to have their consent and undertake to transfer the information contained in this clause, exempting COLOMBIAN ARTESANIES from any liability in this regard. However, COLOMBIAN ARTESANIES may carry out verifications to verify this fact, adopting the due diligence measures that correspond, in accordance with data protection regulations.
DATA RECIPIENTS All personal data provided by the user may be communicated to:
Public administrations, in cases provided by law, based on compliance with a legal obligation. Courts and Tribunals, in cases provided by law, based on compliance with a legal obligation. Banks and financial institutions for the collection of offered services. In addition, COLOMBIAN ARTESANIES will collaborate with third parties, service providers, who may have access to your personal data, which they will process on behalf of COLOMBIAN ARTESANIES, for the provision of contracted services.
To this end, COLOMBIAN ARTESANIES follows rigorous procedures for selecting providers to comply with its obligations regarding data protection, including the signing of the corresponding data processing contract in accordance with Art. 28 of the GDPR.
Specifically, COLOMBIAN ARTESANIES will have the provision of services by third-party providers that perform their activity, for example, but not limited to, in the following sectors: legal advice and technological and computer services.
No international transfers are made, but in case personal data is transferred to a third country or an international organization, you will have the right to be informed about how you can access or obtain a copy of the adequate safeguards related to the transfer.
USER RESPONSIBILITY The user guarantees that they are over fourteen (14) years of age and that the data provided to COLOMBIAN ARTESANIES are true, accurate, complete, and up-to-date. For this purpose, the user is responsible for the accuracy of all data communicated and will keep the provided information properly updated, so that it corresponds to their real situation.
Likewise, they guarantee that they have informed the third parties from whom they provide their data, if applicable, of the aspects contained in this document. Likewise, they guarantee that they have obtained their authorization to provide their data to COLOMBIAN ARTESANIES for the indicated purposes.
In any case, the User will be responsible for false or inaccurate information provided through the website, and for any direct or indirect damages or harm caused to COLOMBIAN ARTESANIES or third parties.
EXERCISE OF RIGHTS As the data subject, the user may send a written request to COLOMBIAN ARTESANIES, to the address indicated in the header of this Privacy Policy, or by email to the address: colombianartesanies@gmail.com at any time and free of charge, to exercise the following rights:
a) Right of Access:
You will have the right to know whether COLOMBIAN ARTESANIES is processing your personal data and, if so, to access that data and receive information about the purposes for which they are processed, the categories of data affected by the processing, the recipients to whom your personal data have been communicated, and the expected period of data retention, among other information.
b) Right to Erasure and Objection:
You will have the right to request the erasure of personal data whenever the legal requirements are met, or to object to the processing at any time, for reasons related to your particular situation, if the processing is based on our legitimate interest.
c) Right to Rectification:
You will have the right to request the rectification of inaccurate data concerning you when, among other reasons, they are no longer necessary for the purposes for which they were collected.
d) Restriction of processing and revocation of consent:
Under certain circumstances (for example, if the data subject challenges the accuracy of their data while verifying their accuracy), you may request the restriction of the processing of your personal data, which will only be processed for the exercise or defense of claims.
You will also have the right to revoke the consent given at any time.
e) Portability of your data:
You will have the right to receive the personal data you have provided to COLOMBIAN ARTESANIES in a structured, commonly used, and machine-readable format, and to transmit them to another data controller without hindrance from the controller to whom they were provided, in cases legally provided for this purpose.
f) Automated individual decisions:
In addition to the aforementioned rights, in case automated decisions are made, including profiling, you will have the right to obtain human intervention from COLOMBIAN ARTESANIES and to express your point of view and challenge the decision.
Finally, we inform you that you may file a complaint regarding the protection of your personal data with the Spanish Data Protection Agency (www.aepd.es) if you consider that COLOMBIAN ARTESANIES has violated the rights granted to you by the applicable data protection regulations.
The deadline for exercising your rights as a data subject will be one month from the receipt of the request, which may be extended by two more months in cases of complexity or a high number of requests received.
SECURITY MEASURES COLOMBIAN ARTESANIES will treat the User’s data at all times in an absolutely confidential manner and will keep the mandatory duty of secrecy regarding them, in accordance with the provisions of the applicable regulations, adopting the technical and organizational measures necessary to guarantee the security of your data and prevent their alteration, loss, treatment, or unauthorized access, taking into account the state of the technology, the nature of the stored data, and the risks they are exposed to.
ACCEPTANCE AND CONSENT The User declares to have been informed of the conditions regarding the protection of personal data, accepting the content of this Privacy Policy.
OBLIGATION TO PROVIDE DATA The data requested in the forms are, in general, mandatory (unless otherwise specified in the required field) to fulfill the purposes for which they are being collected.
Therefore, if you do not provide them or do not provide them correctly, your requests cannot be attended to, without prejudice to your ability to freely view certain contents of our website.
UPDATE OF THE PRIVACY POLICY We strive to continuously improve our services, processes, and the protection of the rights of data subjects, which is why we reserve the right to review this privacy policy when deemed appropriate, in which case it will be communicated to users. Please check it regularly to read the most recent version of the Privacy Policy.